Newham Savings Pro

Security

A password to sign in. A passcode for money.

The password gets you into the site. The passcode authorizes money. They are stored separately, and neither one is shown to a banker. Alerts, a freeze, and a locked card are the tools you use when something looks wrong. This page describes those controls. It is not a promise that fraud cannot occur.

Create a login Sign on

Passcode

Digits only, set after you enroll. Transfers, wires, and other sensitive actions ask for it again. The length comes from the security settings. An administrator can replace a passcode. They cannot read the current one, because it is stored hashed.

Security question

A question and an answer, also stored hashed, used when you recover a passcode. The answer is not displayed on your profile and it is not something to put in a contact form or a support ticket.

Alerts

Sign-in, a large debit, a new device. You choose what is mailed. The published default channel is email, and an alert amount cannot be set above $100,000. An alert is a notice. It does not, by itself, reverse a transaction that has already posted.

Questions

No. Staff can set a new passcode on your profile. The current value stays hidden, as does the answer to your security question. A password reset works the same way: the old secret is not recovered.

Use the security question to recover the passcode, or ask a banker to set a new one. Do not email the old passcode. We will not ask for it.

Sign on and lock it. When immediate freeze is on, new purchases decline at once. Replacement is published at $0. If you cannot sign on, use the contact desk and be ready to identify yourself. Do not send the full card number.

No. It is a service that names Experian, Equifax, and TransUnion and refreshes on a 30-day cycle after it is released. Enrollment can still be held for review. A score is not an approval for a card or a loan.

No. Checking, savings, and business deposits are the FDIC-insured accounts. Brokerage, advisory, retirement, and education savings can lose value and are not FDIC insured. A strong sign-on does not change that.
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